Privacy Policy

Effective Date: May 20, 2026

Welcome to www.comprehensivecarerecords.co.uk. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and use our website (“Website”).

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing or shipping address
  • Account login details
  • Any information submitted through forms or contact pages

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the Website
  • Referring website URLs
  • Cookies and analytics data

2. How We Use Your Information

We may use your information to:

  • Provide and maintain our website
  • Process transactions or requests
  • Respond to inquiries and customer support requests
  • Send updates, newsletters, or marketing communications
  • Improve website functionality and user experience
  • Monitor website performance and security
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze traffic and usage patterns
  • Personalize content and advertisements

You can manage or disable cookies through your browser settings.

4. Sharing Your Information

We may share information with:

  • Service providers and business partners
  • Payment processors
  • Hosting and analytics providers
  • Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

7. Your Rights

Depending on your location and applicable laws, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain data processing activities
  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Sphere Specialist Healthcare trading as Comprehensive Care Records
Suite 9-11 Sovereign Business Park
Jubilee Industrial Estate
Remscheid Way
Ashington
NE63 8UG

info@comprehensivecarerecords.co.uk
01670 335 772